Legal service
statement

In 2019, the Solicitors Regulation Authority (SRA) introduced reforms allowing solicitors to work in companies that are not traditional law firms. This means that while Lawyerlink is not a law firm, our solicitors are individually authorised and regulated by the SRA and provide professional legal services under these alternative models.

What’s the difference between a law firm and a company like Lawyerlink?

• Law firm: A regulated business that can provide all types of legal services, including certain reserved legal activities such as representing clients in court, preparing property transfer deeds, and handling probate. Law firms are authorised and regulated by the SRA.

• Limited company (like Lawyerlink): We provide a wide range of practical legal services but do not carry out reserved legal activities. Instead, we focus on proactive advice, contract drafting, compliance, and other non-reserved services. Our solicitors are individually regulated by the SRA, so you receive the same professional standards of service.

Our experience

• Experienced leadership: Our directors and owners are qualified lawyers with over 15 years’ post-qualification experience (PQE).

• SRA-regulated solicitors: Our team follows the SRA’s ethical standards, ensuring your matters are handled with professionalism and confidentiality.

Your rights as a Lawyerlink client

As a client, you can expect:

• Professional legal service: Delivered by qualified solicitors, tailored to your business needs.

• High standards of care: Compliance with the SRA Code of Conduct and strict duties of confidentiality.

• Complaints handling: A clear Complaints Policy. If your complaint concerns one of our solicitors, you may be entitled to escalate it to the Legal Ombudsman. The Ombudsman can only consider complaints from individuals, micro-businesses, small charities and trusts, and certain other organisations.

• Insurance and liability: As an unregulated business, Lawyerlink is not required to hold professional indemnity insurance that meets the SRA’s Minimum Terms, and clients do not have access to the SRA Compensation Fund. Any liability we owe is limited by our Terms of Service.

Clear and transparent service

We believe that legal services should never come with surprises. From the start of your subscription, you will always know what is included, how much you will pay, and when.

Straightforward pricing: Our subscription fees are set out clearly on our website and pricing page. You choose the plan that matches your business size and needs.

No hidden extras: The subscription covers all services listed in our Scope of Service. If additional costs ever arise, for example, official government filing fees or third-party charges, we will explain them to you in advance and pass them on at cost.

Predictable payments: You can pay annually in advance (with a discount) or monthly by instalments. Either way, you are committing to a fixed 12-month subscription term, so you can budget with confidence.

Open communication: If your needs change, we will talk to you about the most suitable subscription plan. You will always be told about renewals and any fee adjustments before they take effect.

Our aim is to give you the certainty to plan ahead, with legal support that is reliable, consistent, and free from hidden surprises.