Accessibility Statement

Lawyerlink is a registered trademark and product of Lawyerly Ltd (company number 15697410). We are committed to ensuring that our website and Client Hub are accessible to all users, including those with disabilities. Our goal is to provide a seamless and inclusive user experience, allowing everyone to access our services and information easily

1. Commitment to accessibility

Lawyerlink is dedicated to meeting the needs of all our clients and visitors. We strive to comply with all relevant accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our ongoing efforts aim to enhance the accessibility of our digital platforms and ensure they are usable by people of all abilities.

2. Accessibility features

To provide an inclusive experience, Lawyerlink incorporates the following accessibility features on our website and Client Hub:

  • Keyboard navigation: Our site is designed to be navigable by keyboard, allowing users who cannot use a mouse to move through the site effectively.
  • Screen reader compatibility: We ensure that our content is compatible with screen readers, enabling visually impaired users to access information through audio.
  • Text alternatives: All images and non-text content include descriptive alt text, providing context to users relying on screen readers.
  • Resizable text: Users can adjust text size using browser settings to improve readability.
  • Colour contrast: We aim to use high-contrast colour schemes to ensure text and other elements are easily distinguishable from the background. Please note that colour contrast is also relative to your browser settings.
  • Accessible forms: Our forms are designed with clear labels and instructions, making them easy to use for individuals with cognitive or visual impairments.

3. Ongoing improvements

Accessibility is an ongoing process, and we continually review and improve our digital platforms to enhance usability. Our commitment includes:

  • Regular audits: Conducting periodic accessibility audits to identify and rectify potential barriers.
  • User feedback: Encouraging and acting upon feedback from users to improve accessibility.
  • Training: Providing ongoing training for our development and content teams to ensure they are aware of and implement best practices in accessibility.
  • Updates and maintenance: Regularly updating our website and Client Hub to incorporate new accessibility features and address any issues identified through audits or user feedback

3. Client Hub accessibility

Our Client Hub, designed to provide legal services and support, includes the following specific accessibility features:

  • User-friendly interface: A straightforward, intuitive interface that simplifies navigation and use.
  • Accessible documentation: Legal documents and templates are available in accessible formats, ensuring they can be read and understood by all users.
  • Support services: Dedicated support services for users who may need assistance in navigating or using the Client Hub. This includes help with document accessibility and other queries.

5. Supporting users with disabilities

Lawyerlink is committed to providing support to users with disabilities. We offer the following services to ensure a positive user experience:

  • Accessibility support: Our support team is trained to assist users with accessibility needs. Users can reach out to us for help with navigating the website or using the Client Hub.
  • Alternative formats: Upon request, we provide documents and content in alternative formats, such as large print, braille, or audio.
  • Feedback mechanism: Users can provide feedback on accessibility issues through our contact channels. We welcome suggestions for improvements and take action to address any concerns.

6. Contact information

If you encounter any accessibility issues while using our website or Client Hub, or if you have suggestions on how we can improve accessibility, please contact us at:

Email: support@lawyerlink.co 

Our team is here to assist you and ensure that you have full access to all our services and information.

7. Compliance and standards

We strive to adhere to the following standards and guidelines:

  • Web Content Accessibility Guidelines (WCAG) 2.1: We aim to meet or exceed the requirements of WCAG 2.1 Level AA to ensure our content is accessible to a wide range of users.
  • UK Equality Act 2010: We are committed to providing equal access and non-discriminatory services as outlined in the UK Equality Act 2010.
  • Accessible Rich Internet Applications (ARIA) standards: We implement ARIA standards to enhance the accessibility of web content and applications for users with disabilities.

8. Policy review

We regularly review and update our accessibility policy to reflect changes in technology, accessibility standards, and user feedback. This ensures that our commitment to accessibility remains current and effective.

9. Acknowledgment

We recognise that achieving and maintaining accessibility is a collaborative effort. We appreciate the input and assistance of our users and are committed to working together to create a more accessible digital environment for everyone.

At Lawyerlink, we believe that everyone should have equal access to legal services and information. Our accessibility policy reflects our commitment to inclusivity and continuous improvement. If you have any questions or need further assistance, please do not hesitate to contact us.