Accessibility Statement

Making our website and Client Hub easier to use

 

We are committed to making our website and Client Hub accessible to as many people as possible, including people with disabilities.

This Accessibility Statement explains our approach to accessibility, the steps we take to support inclusive access, and how to contact us if you experience any difficulty using our services.

We may update this statement from time to time, where reasonably necessary.

For any questions, contact us at support@lawyerlink.co.

This section explains our approach to accessibility and the standards we aim to meet.

We believe legal services and information should be accessible to everyone. We are committed to making our website and Client Hub easier to use, more inclusive, and more responsive to the needs of people with disabilities.

We aim to align our digital services with recognised accessibility standards, including WCAG 2.1 Level AA, and we apply ARIA standards where appropriate to improve the accessibility of interactive content.

We also recognise the importance of making reasonable adjustments so that disabled users are not placed at a disadvantage when accessing our services.

This section explains some of the features and design choices that support accessibility across our platforms.

We aim to support accessibility through features such as:

  • keyboard navigation, so users can move through key parts of the site and Client Hub without needing a mouse;
  • screen reader compatibility, through structured content and accessible markup;
  • text alternatives for images and other non-text content where appropriate;
  • resizable text, so content can be adjusted through browser settings;
  • colour contrast choices designed to improve readability; and
  • accessible forms with clearer labels, instructions, and structure.

We recognise that accessibility needs vary, and that individual browser settings, assistive technologies, and device configurations may affect how content is experienced.

This section explains how accessibility is considered in the Client Hub and in the way we provide client-facing materials.

The Client Hub is an important part of how we deliver our services, and we aim to make it as straightforward and accessible as possible.

This includes taking steps to support:

  • a clear and user-friendly interface;
  • access to documents and templates in formats that are easier to use and understand; and
  • support for users who need help accessing information or navigating digital content.

Where reasonably possible, we will work with users to help them access important documents or service information in a suitable way.

This section explains how we review and improve accessibility over time.

Accessibility is an ongoing process, not a one-off exercise. We are committed to continuing to improve the accessibility of our website and Client Hub over time.

This may include:

  • reviewing our platforms periodically to identify barriers and areas for improvement;
  • considering user feedback and acting on it where appropriate;
  • training relevant team members on accessibility good practice; and
  • updating content, design, and functionality as our services develop.

Our aim is to improve accessibility in a practical and continuous way.

This section explains the support available if you experience accessibility difficulties.

If you experience difficulty accessing any part of our website, Client Hub, or documents, please let us know.

We will do our best to assist you and, where reasonably possible, provide support or an alternative format. Depending on the circumstances, this may include help with navigation, document access, or providing content in another format where appropriate.

We welcome feedback on accessibility issues and suggestions for improvement.