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Hospitality, leisure & tourism solicitors

Specialised legal solutions that protect your hospitality or tourism business from liability, keeping you compliant with industry regulations, and delivering service guests won't forget.

All industries
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Focus on creating memorable experiences  - we'll handle the legalities

Running a boutique hotel, restaurant, or travel business means staying on top of every detail. Our hospitality and leisure solicitors protect your reputation and help your business grow, so you can focus on what you love: creating unforgettable moments.

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Check in on your business legal needs

We understand the importance of a seamless guest experience. Whether it’s handling customer complaints, managing staff turnover, or dealing with supplier delays, we provide the legal support you need to keep guests satisfied.

How our hospitality, leisure & tourism
solicitors can help your business

/01

Licencing & permits

Stay compliant with essential licences - whether for alcohol, entertainment, food service, or tourism activities - ensuring uninterrupted services for your guests and visitors.

/02

Health & safety compliance

Protect your customers and staff by meeting all health regulations, including food hygiene, fire safety, and tour safety protocols. Maintain a trusted, compliant business that remains open, inviting, and safe.

/03

Customer liability protection

Minimise risks by addressing potential liabilities unique to your business - from accidents in restaurants to incidents during guided tours - with proactive legal measures in place.

/04

Data protection & privacy

Protect the privacy and security of customers across booking systems, loyalty programs, tour reservations, and communications, to comply with GDPR and privacy regulations.

/05

Commercial lease support

Secure favourable lease terms that fit your business needs, factoring in potential expansions, renovations, or the seasonal nature of your operations.

/06

Employment law for hospitality staff

Establish clear hiring practices, manage staff efficiently, and develop policies and contracts that comply with employment laws for hospitality and tourism staff, including seasonal and temporary workers.

/07

Contract drafting & review

Create clear, enforceable contracts, (including guest contracts, supplier agreements, and booking terms and conditions) to clearly define roles and responsibilities and reduce legal risk.

/08

Guest & consumer rights

Protect your guests by complying with consumer protection laws, managing booking terms, non-refundable policies, and cancellations, ensuring fairness and transparency in all your interactions.

/09

Dispute resolution

Resolve disputes with guests, visitors, staff, or suppliers quickly and effectively, preventing escalation and protecting your reputation across both hospitality and tourism settings.

What our clients say

"Your ability to simplify complex legal concepts is greatly appreciated. Thank you for the exceptional legal support and guidance you have provided us. Your approachable demeanour and willingness to take the time to ensure we fully understand our options have made a significant difference in our decision-making process."

i-G3N Logo

Zndile Plakhati | Compliance

i-G3N

"Thank you so much for resolving our dispute so quickly and in our favour. We initially thought we were going to face a total loss, but your intervention turned things around for us. Working with your team was a pleasure, and we now feel much more secure knowing you’re on our side."

Implant and Aesthetic Academy UK

Prof Howard Gluckman

Implant & Aesthetic Academy UK

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Your dedicated legal partner

We’re transforming legal services with an innovative subscription model to help SMEs across the United Kingdom overcome obstacles and achieve growth. Our global team of 150 legal experts, backed by 30+ years of experience, is ready to support your business journey.

We’ve integrated an easy-to-use technological platform with our extensive legal expertise, enabling us to seamlessly deliver practical solutions. No bots. No bureaucracy – just dedicated legal professionals focused on helping you succeed.

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Download your
free legal checklist

Ensure your travel or hospitality business stays proactive
and legally compliant with our comprehensive checklist.

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