Focus on creating memorable experiences - we'll handle the legalities
Running a boutique hotel, restaurant, or travel business means staying on top of every detail. Our hospitality and leisure solicitors protect your reputation and help your business grow, so you can focus on what you love: creating unforgettable moments.
Check in on your business legal needs
We understand the importance of a seamless guest experience. Whether it’s handling customer complaints, managing staff turnover, or dealing with supplier delays, we provide the legal support you need to keep guests satisfied.
How our hospitality, leisure & tourism
solicitors can help your business
Licencing & permits
Stay compliant with essential licences - whether for alcohol, entertainment, food service, or tourism activities - ensuring uninterrupted services for your guests and visitors.
Health & safety compliance
Protect your customers and staff by meeting all health regulations, including food hygiene, fire safety, and tour safety protocols. Maintain a trusted, compliant business that remains open, inviting, and safe.
Customer liability protection
Minimise risks by addressing potential liabilities unique to your business - from accidents in restaurants to incidents during guided tours - with proactive legal measures in place.
Data protection & privacy
Protect customer privacy and security across booking systems, loyalty programmes, tour reservations, and communications, ensuring compliance with the Data Protection Act, UK GDPR, and other privacy regulations.
Commercial lease support
Secure favourable lease terms that fit your business needs, factoring in potential expansions, renovations, or the seasonal nature of your operations.
Employment law for hospitality staff
Establish clear hiring practices, manage staff efficiently, and develop policies and contracts that comply with employment laws for hospitality and tourism staff, including seasonal and temporary workers.
Contract drafting & review
Create clear, enforceable contracts, (including guest contracts, supplier agreements, and booking terms and conditions) to clearly define roles and responsibilities and reduce legal risk.
Guest & consumer rights
Protect your guests by complying with consumer protection laws, managing booking terms, non-refundable policies, and cancellations, ensuring fairness and transparency in all your interactions.
Dispute resolution
Resolve disputes with guests, visitors, staff, or suppliers quickly and effectively, preventing escalation and protecting your reputation across both hospitality and tourism settings.
What our clients say
"Your ability to simplify complex legal concepts is greatly appreciated. Thank you for the exceptional legal support and guidance you have provided us. Your approachable demeanour and willingness to take the time to ensure we fully understand our options have made a significant difference in our decision-making process."
Zndile Plakhati | Compliance
i-G3N
"Thank you so much for resolving our dispute so quickly and in our favour. We initially thought we were going to face a total loss, but your intervention turned things around for us. Working with your team was a pleasure, and we now feel much more secure knowing you’re on our side."
Prof Howard Gluckman
Implant & Aesthetic Academy UK
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